Definition:
Visual representation of all steps and decision points in process
Purpose:
1.Evaluate process performance
2.Determine process bottle neck
3.Identify non-added value activities which should be deleted or modify
4.Identify new process steps to be added to improve overall performance
5.To breakdown big problem into smaller problem which can be handled easier
Visual representation of all steps and decision points in process
Purpose:
1.Evaluate process performance
2.Determine process bottle neck
3.Identify non-added value activities which should be deleted or modify
4.Identify new process steps to be added to improve overall performance
5.To breakdown big problem into smaller problem which can be handled easier
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