Corporate Six Sigma Office certifies and issues certificate to Green Belt who complete or was a member of 2 successfully completed Six Sigma Projects and recognized by area Six Sigma Promotion office as he/she has excellent knowledge of Six Sigma methodology.
Basic Approach
“Sigma” means standard deviation and therefore Six Sigma means six standard deviations.Master Black Belt
Black Belt recognized and selected by management in companies or plant as he/she has superior knowledge of Six Sigma MethodologyFriday
Certified Green Belt
Corporate Six Sigma Office certifies and issues certificate to Green Belt who complete or was a member of 2 successfully completed Six Sigma Projects and recognized by area Six Sigma Promotion office as he/she has excellent knowledge of Six Sigma methodology.
Wednesday
Green Belt
Friday
Master Black Belt
Black Belt recognized and selected by management in companies or plant as he/she has superior knowledge of Six Sigma Methodology as well as leadership and training skill is eligible to attend Master Black Belt training course recognized by corporate six sigma office. Corporate six sigma office certifies as Master Black Belt those who completed Master Black Belt course and recognized by area Six Sigma office as he/she has enough experience of Six Sigma training and suitable to be a Six Sigma mentor. Master Black Belt receives certificates issued by corporate six sigma office.
Wednesday
Certified Black Belt
Monday
Black Belt
Black Belt is a person who completed Six Sigma Black Belt training Course by corporate Six Sigma office. Black Belt is to be selected by Champion as he/she basic knowledge and leadership necessary. Black Belt promotes the Siz Sigma projects set by Champion with coordination of Green Belts. Black Belt also supports Champion in setting up most appropriate Six Sigma projects. A Black Belt that has completed their training, but has not yet been referred to as a Black Belt candidate.
Saturday
Champion
Wednesday
The Six Sigma Methodology
A classic definition: "Six Sigma is a process-focused methodology designed to improve
business performance through improving specific areas of a strategic business processes.".
From this alone it is clear why there are a number of parallels with ITIL, although six
sigma of course isn't restricted to information technology.
Sigma is a symbol meaning how much deviation exists in a set of data - sometimes called a
bell curve, or a standard normal distribution. In a standard normal distribution, 50% of
the values lie above the mean (average) and 50% of the values lie below. In Statistics we
take it a step further and delineate certain data points within that timeline.
The diagram may look tricky to read, but in simple language: Consider that you run a pizza
delivery business and you set a target of delivering pizza’s within 25 minutes of receiving
the order. If you achieve that 68% of the time, you are running at 1 Sigma. If you achieve
it 99.9997% of the time then you are at 6 Sigma (or you are late on average only 3.4 times
out of every one million orders).
That is fundamentally how six sigma measures quality. It measures the Variance and does not
rely on the Mean.
It is argued that all too often businesses base their performance on a mean, or
average-based measure, of the recent past. However, reality is that customers DON'T judge
businesses on averages. They actually experience the variance in each and every transaction
or purchase.
Customers also value consistent and predictable business processes and products that
deliver high levels of quality. Six Sigma focuses first on reducing variation, and then on
improving process capability.
Saturday
Six Sigma levels
Sigma Level Defects per Million Defects as Percent
One Sigma 690,000.0 69.0000%
Two Sigma 308,000.0 30.8000%
Three Sigma 66,800.0 6.6800%
Four Sigma 6,210.0 0.6210%
Five Sigma 230.0 0.0230%
Six Sigma 3.4 0.0003%
The objective of Six Sigma is only 3.4 defects (or errors) out of every million defect opportunities. This translates into 99.99966% perfection.
Thursday
Process Flow
Visual representation of all steps and decision points in process
Purpose:
1.Evaluate process performance
2.Determine process bottle neck
3.Identify non-added value activities which should be deleted or modify
4.Identify new process steps to be added to improve overall performance
5.To breakdown big problem into smaller problem which can be handled easier
Tuesday
Pareto Chart
Vilfredo Pareto was an economist who is credited with establishing what is now
widely known as the Pareto Principle or 80/20 rule. When he discovered the principle,
it established that 80% of the land in Italy was owned by 20% of the population.
Later, he discovered that the pareto principle was valid in other parts of his life,
such as gardening: 80% of his garden peas were produced by 20% of the peapods.
Some Sample 80/20 Rule Applications
•80% of process defects arise from 20% of the process issues.
•20% of your sales force produces 80% of your company revenues.
•80% of delays in schedule arise from 20% of the possible causes of the delays.
•80% of customer complaints arise from 20% of your products or services
A pareto chart is used to graphically summarize and display
the relative importance of the differences between groups of data.
About 80% of the problems are
from 20% of the causes
differences between groups of data.
Sunday
Six Sima Intro
Six Sigma (6) is a business-driven, multi-faceted approach to process improvement, reduced costs, and increased profits. With a fundamental principle to improve customer satisfaction by reducing defects, its ultimate performance target is virtually defect-free processes and products (3.4 or fewer defective parts per million (ppm)). The Six Sigma methodology, consisting of the steps "Define - Measure - Analyze - Improve - Control," is the roadmap to achieving this goal. Within this improvement framework, it is the responsibility of the improvement team to identify the process, the definition of defect, and the corresponding measurements. This degree of flexibility enables the Six Sigma method, along with its toolkit, to easily integrate with existing models of software process implementation.
Six Sigma originated at Motorola in the early 1980s in response to a CEO-driven challenge to achieve tenfold reduction in product-failure levels in five years. Meeting this challenge required swift and accurate root-cause analysis and correction. In the mid-1990s, Motorola divulged the details of their quality improvement framework, which has since been adopted by several large manufacturing companies.